1. Redirecting Your Post
When moving home in the UK, one of the first things you should do is set up a mail redirection service with Royal Mail to ensure you don’t miss any important letters or parcels. This step-by-step guide will help you forward your post and update your address with key organisations, so nothing slips through the cracks.
Step-by-Step Guide to Redirecting Your Mail with Royal Mail
- Visit the Royal Mail Website: Go to the Royal Mail Redirection page.
- Choose Redirection Length: Select how long you need your mail redirected (3, 6, or 12 months). The longer the period, the more cost-effective it becomes per month.
- Fill Out the Application: Complete the online form with your old and new addresses, as well as personal details for everyone whose mail needs redirecting.
- Verify Identity: You’ll need ID such as a passport or driving licence. Have these documents handy.
- Pay for Service: Pay securely online. Prices vary depending on duration and number of people included.
- Confirmation: You’ll receive confirmation by email and post. Allow at least five working days for the service to begin.
Royal Mail Redirection Costs (2024)
| Duration | UK Address | International Address |
|---|---|---|
| 3 months | £36.00 | £51.00 |
| 6 months | £51.00 | £72.00 |
| 12 months | £72.00 | £101.00 |
Updating Your Address with Important Organisations
After setting up your mail redirection, remember to update your address directly with key organisations to avoid delays or missed communications. Use this checklist as a reference:
| Organisation / Service | How to Update Address |
|---|---|
| Banks & Building Societies | Online banking portal or branch visit |
| Council Tax Office | Your local council’s website or call centre |
| NHS / GP Surgery | NHS website or at your GP reception desk |
| DWP / HMRC (Tax Credits, Benefits) | Online government portal or phone helpline |
| Pension Providers & Insurers | Email, phone, or provider’s online account area |
| Loyalty Cards & Subscriptions (e.g., Tesco Clubcard) | Retailer’s website or customer service line |
| Your Employer & Payroll Department | Email HR or update via employee portal if available |
| Your Mobile Network Provider & Internet Supplier | Their online account management page or call customer service team |
| MOT Reminders & DVLA (Vehicle Log Book) | DVLA website for vehicle log book (V5C) updates and MOT reminders |
| Elections Register (Electoral Roll) | Your local councils electoral services office or online registration portal |
DIY Tip: Create a Personal Checklist!
Create a simple spreadsheet listing all relevant companies and tick them off as you notify them about your move. This helps avoid missing any critical updates—and it’s free!
2. Setting Up Gas and Electricity
When moving house in the UK, sorting out your gas and electricity is a top priority to ensure you have power from day one. Here’s a step-by-step DIY guide to help you find your current suppliers, compare tariffs, and secure the best deal for your new home—while saving money along the way.
How to Find Your Current Suppliers
If you’re unsure who supplies gas and electricity at your new address, don’t worry—it’s quite common! Here’s how you can quickly identify your suppliers:
| Utility | How to Find Supplier |
|---|---|
| Electricity | Contact the local Distribution Network Operator (DNO) or use the Energy Networks Association tool. |
| Gas | Call the Meter Point Administration Service (MPAS) on 0870 608 1524 or visit the Find My Supplier website. |
Compare Tariffs & Save Money
Before committing to any provider, it’s a smart move to compare tariffs. There are plenty of UK-based comparison websites that make this easy:
- Uswitch: Quick comparisons and switching options.
- MoneySuperMarket: Great for finding exclusive deals.
- Compare the Market: Handy if you want to bundle services.
You’ll need details like your postcode, estimated usage, and meter readings. If you’re moving in, take meter readings as soon as you arrive to avoid being charged for previous tenants’ usage.
DIY Tip: Don’t Feel Pressured to Stay with Existing Suppliers!
You’re under no obligation to stick with the current supplier. Once you’ve moved in and taken your initial readings, start comparing tariffs straight away—you could save £100s per year by switching.
Things to Check Before Switching:
- No exit fees on your current plan
- The length of contract and fixed vs variable rates
- If green energy options suit your budget and values
By following these steps, you’ll not only keep your lights on but also make sure you’re getting the best possible deal for your new home—without spending a penny more than necessary.
3. Arranging Water and Sewage Bills
When moving to a new property in the UK, sorting out your water and sewage bills is a must-do task on your utilities checklist. Here’s how to make the process smooth and avoid unnecessary charges or confusion.
Registering with Your Water Supplier
Unlike energy providers, you can’t usually choose your water company—it’s determined by your postcode. Find out which company supplies your area using their official website or Ofwat’s postcode checker. Once you know your provider, contact them as soon as possible after moving in to register as the new account holder. This ensures bills are sent to the correct person and avoids inheriting previous tenants’ debts.
Providing Meter Readings
If your property has a water meter, take a reading on the day you move in. Most suppliers allow you to submit readings online, by phone, or via an app. This step ensures you’re only charged for your usage from move-in day onwards. If there’s no meter, charges will be based on your home’s rateable value instead.
| Step | Details |
|---|---|
| Find Your Supplier | Use Ofwat or supplier website by postcode |
| Register Account | Contact supplier within first week of moving |
| Submit Meter Reading | Take reading on move-in day; submit online/phone/app |
Managing Payments Efficiently
You’ll typically receive a bill every six months (metered) or annually (unmetered), but many companies offer monthly direct debit options which can help with budgeting. Ask about any available payment plans or discounts—especially if you’re on certain benefits or have a low income. For those who want to keep costs down, consider requesting a free water-saving kit from your supplier, which often includes aerators and shower timers.
DIY Savings Tip:
If you think a meter might save you money (especially for smaller households), most water companies will install one for free upon request. Use their online calculator to estimate potential savings before making the switch.
4. Choosing a Broadband and TV Provider
Overview of Popular UK Providers
When moving home or setting up your utilities in the UK, one essential step is choosing a broadband and TV provider. The most popular providers across the UK include BT, Sky, Virgin Media, TalkTalk, and Plusnet. Each offers different packages based on speed, channels, and contract length. Here’s a quick comparison:
| Provider | Main Features | Broadband Speeds | Contract Lengths |
|---|---|---|---|
| BT | Reliable nationwide coverage; BT Sport options | Superfast Fibre to Ultrafast Full Fibre | 12, 18, or 24 months |
| Sky | Exclusive Sky TV channels; flexible TV bundles | Fast Fibre & Ultrafast options | 18 months |
| Virgin Media | Fastest broadband speeds in the UK; bundle deals | M50 to Gig1 Fibre (up to 1Gbps) | 18 months |
| TalkTalk | No-frills value; competitive pricing | Fibre35 to Fibre900 | 18 or 24 months |
| Plusnet | Award-winning customer service; budget-friendly | Fibre & Full Fibre options | 12 or 18 months |
What to Look For in a Deal
If you’re keen to save money while ensuring reliable service, consider the following DIY tips when comparing deals:
- Speed Requirements: For streaming and gaming, look for higher speeds (over 50Mbps); for browsing and email, basic fibre should suffice.
- Bundle Options: Bundling broadband with TV or phone lines can be more cost-effective.
- Add-ons: Check if extras like sports channels or international calling are included.
- Introductory Offers: Many providers offer lower rates for the first year—just check what the price rises to after the introductory period.
- No-Contract/Short-Term Deals: If you’re renting short-term or expect to move again soon, look for rolling monthly contracts.
- Cancellations & Switching: Some deals cover exit fees from your previous supplier—handy if you’re switching before your current contract ends.
Understanding Contracts and Terms
Before you commit, always read the small print! Most UK providers require a minimum contract term (typically 12–24 months), with penalties for early cancellation. Watch out for mid-contract price hikes—some companies increase prices annually based on inflation plus an extra percentage.
Here’s a breakdown of common contract terms:
| Term/Clause | Description/What It Means for You |
|---|---|
| Minimum Contract Period | The shortest time you must stay before leaving without penalty (usually 12–24 months). |
| Cancelling Early Fees | You’ll pay a fee if you leave before your contract ends. |
| Annual Price Increase Clause* | Your monthly bill may rise every April by inflation + X%. |
| No-Contract Option* | A rolling monthly deal—ideal for flexibility but often more expensive per month. |
| Add-on Channels/Services* | You can customise your package with sports/movies/kids’ channels at extra cost. |
| *Check if included/applicable in your chosen deal. |
Bargain Tip: Haggle!
If you’re renewing or switching providers, don’t be afraid to negotiate. Many companies have retention teams who can offer special discounts or extra perks to keep your business—always ask!
Summary Checklist for Broadband & TV Setup:
- Create a shortlist of local providers available at your new address (postcode checker tools are handy).
- Compare package features, speeds, and prices using online comparison websites.
- Select deals that match your household’s internet usage and TV preferences.
- Cautiously review all contract terms before signing up.
- SCHEDULE installation dates in advance—slots can fill up quickly!
This approach ensures you get the best value without sacrificing quality or flexibility as part of your overall utilities checklist in the UK.
5. Updating Council Tax Details
If you’re moving house in the UK, updating your council tax details is a crucial step to avoid any unwanted bills or penalties. Here’s a practical, budget-friendly DIY guide to help you notify your local council, set up payments, and check if you qualify for exemptions or reductions.
Step-by-Step Guide to Notifying Your Local Council
- Find Your Local Council: Use the GOV.UK council finder to identify your local authority.
- Report Your Move: Visit your council’s official website and look for the ‘moving home’ or ‘change of address’ section under council tax services.
- Submit Required Details: You’ll typically need:
- Your full name and contact information
- Previous and new addresses
- Moving in/out dates
- Name(s) of other adults living at the property
Setting Up Payments – DIY & Budget Options
You can choose how you’d like to pay your council tax. The most common and convenient methods are:
| Payment Method | Description | DIY Tips |
|---|---|---|
| Direct Debit | Automatic monthly payment from your bank account. | Set up online via your council portal for efficiency and no missed payments. |
| Online Payment | Pay manually each month through the council’s website. | Add a calendar reminder to avoid late fees. |
| Standing Order | Your bank sends a set amount each month. | You control the payment date—ideal for budgeting. |
| PayPoint/Payzone/Post Office | In-person cash/card payments using your bill barcode. | No internet required—handy if you prefer cash payments. |
Council Tax Exemptions & Reductions – Are You Eligible?
You might be entitled to save money on your bill. Check if you qualify for any of the following:
| Exemption/Reduction Type | Description | How to Apply (DIY) |
|---|---|---|
| Single Person Discount | If you live alone, get 25% off. | Select this option when updating details online or contact the council directly. |
| Student Exemption | If all occupants are full-time students, you could pay nothing. | Provide student certificates via the council’s online form or email. |
| Low Income/Benefits Reduction | Council tax support if you receive certain benefits or have a low income. | Fill out a simple means-tested application on your council’s site. |
| Severe Mental Impairment (SMI) Exemption | If someone in the household has an SMI diagnosis, exemptions may apply. | Your GP will need to provide evidence; submit this alongside your claim online or by post. |
Penny-Pinching Tip:
If youre unsure about eligibility, ring your local council’s customer service—they often provide free advice and can point you towards additional savings schemes in your area. Staying proactive not only ensures compliance but also keeps more money in your pocket!
6. Informing Other Key Services
Once youve sorted your post redirection and utilities, it’s crucial to update your address with other essential services to avoid missed correspondence or complications down the line. Notifying the right organisations ensures you don’t miss out on important information, bills, or even legal documentation. Here’s a practical checklist of key services in the UK that need your updated address:
Essential Organisations to Notify
| Service | How to Update |
|---|---|
| GP Surgery & NHS | Contact your GP surgery directly or update details via the NHS website. |
| DVLA (Driver and Vehicle Licensing Agency) | Update online at GOV.UK for both driving licence and vehicle log book (V5C). |
| Banks & Building Societies | Log in to your online banking or visit a local branch to amend your details. |
| Subscription Services (e.g., magazines, streaming) | Edit your address in account settings on each providers website. |
Handy Tips for Budget-Savvy Movers
- If you’re on a tight budget, prioritise free online updates where possible to avoid call charges or postage fees.
- Create a template email or letter for notifying smaller subscription services—this saves time and effort when you have multiple accounts.
Don’t Forget These Commonly Overlooked Contacts
- Council Tax Office – Update your address with your local council to ensure correct billing and voting registration.
- Loyalty Cards and Reward Programmes – Change your details to keep earning points!
Stay Organised
Keep a checklist of all organisations contacted and note the date you updated each one. This DIY approach helps ensure nothing slips through the net during your move, saving you hassle and potential costs later.
